Last Updated on April 12, 2025

Thank you for choosing to be part of the Tennessee Designs LLC doing business as Kitchen and Bath Upgraders community (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kitchenandbathupgraders.perfectremodels.com/contact and use our services. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Voluntarily Provide

When you:

Contact us via forms, email, or phone

Book a consultation or request a service

Opt in to receive SMS or marketing communications

We may collect:

Full name

Email address

Phone number

Project details

Other information you voluntarily provide

1.2 Information Collected Automatically

When you use our website, we automatically collect certain information such as:

IP address

Browser type and version

Device information

Operating system

Pages visited

Time and date of visit

Referring URL

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Track user activity for analytics

Remember preferences

Improve user experience

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal information to:

Provide services and respond to inquiries

Improve and optimize website performance

Customize user experience

Send marketing communications if you opt in

Send transactional and service related communications

Maintain internal records and reports

Enforce our terms and policies

Comply with legal obligations

3. Legal Bases for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:

Consent: You have given clear permission

Contractual necessity: To fulfill a service you requested

Legal obligation: To comply with the law

Legitimate interests: For operating and improving our business

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

4.1 Third-Party Service Providers

We may share information with trusted third-party vendors necessary to operate our business, including:

CRM and communication platforms

Scheduling and appointment tools

Web analytics services

Website hosting providers

These providers are contractually required to safeguard your data and use it only for approved purposes.

4.2 Legal and Regulatory Disclosures

We may disclose your information if required by law or to:

Comply with legal processes

Protect rights, property, or safety

Enforce our terms and policies

5. Data Retention

We retain personal data only as long as necessary to:

Fulfill the purposes described in this policy

Comply with legal and accounting requirements

Resolve disputes and enforce agreements

You may request deletion of your data unless we are legally required to retain it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

Secure hosting

SSL encryption

Role based access controls

Ongoing monitoring and updates

No system is completely secure. Use of our website is at your own risk.

7. Your Privacy Rights

7.1 GDPR Rights (EU and EEA Residents)

You have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Restrict or object to processing

Withdraw consent

Request data portability

To exercise these rights, contact [email protected].

7.2 California Residents (CCPA)

You have the right to:

Know what personal data is collected and why

Request deletion of your data

Opt out of the sale of personal data (we do not sell data)

Receive equal service regardless of exercising rights

To submit a request, email [email protected].

8. SMS Messaging and Consent

If you provide your phone number and opt in through our website forms, Tennessee Designs LLC doing business as Kitchen and Bath Upgraders may send you transactional and promotional SMS messages related to your inquiry, appointments, reminders, services, and updates.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or +1 804-604-9289.

9. Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers strictly as necessary to deliver messaging, scheduling, or customer support services.

10. Email Marketing & Communication Preferences

If you opt in to receive marketing emails, you may unsubscribe at any time using the link in our emails or by contacting us. Transactional and service related emails may still be sent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

12. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted promptly.

13. International Data Transfers

If you are accessing our website from outside your country, your information may be transferred to and stored in other jurisdictions with different data protection laws. By using our services, you consent to this transfer.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have questions or wish to exercise your rights, contact:

Tennessee Designs LLC doing business as Kitchen and Bath Upgraders
Email: [email protected]
Phone: +1 804-604-9289
Website: https://kitchenandbathupgraders.perfectremodels.com/contact